There is a huge difference between safekeeping and safe management. A hospital is considered unsafe when patient safety measures are not followed.
Patient satisfaction impacts healthcare quality not only because of its direct impact on quality indicators such as bedside manner and staff skills, but also because it can influence how patients perceive and evaluate the entire healthcare system.
One of the biggest issues hospital quality face is patient safety: making sure that every step a nurse or doctor takes is done correctly.
Being a valued patient in any hospital, you and your family have the following rights: (rights of…
Patient and Family Rights (PFR):