Quality

Over a decade ago, the Institute of Medicine (IOM) urged health care organizations to adopt proven organizational models and strategies from other high-risk industries to minimize error and reduce harm to patients. To promote a culture of safety and ensure safer systems of care, the IOM emphasized the importance of developing clear, highly visible patient safety programs that focus organizational attention on safety; use non-punitive systems for reporting and analyzing errors; incorporate well-established safety principles such as standardized and simplified equipment, supplies, and work processes; and establish proven interdisciplinary team training programs for providers.

Each department has department quality indicators to measure the quality and help us improving the services (Ask about our department indicator from your Department QI Officer).

QPS processes provide the framework for the organization and its leaders to achieve a commitment to provide quality patient care in a safe, well-managed environment and reduce risk to patients, staff and visitors.