What quality activities are going on in your hospital or department?

  1. Each department has department quality indicators to measure the quality and help us improving the services (Ask about our department indicator from your Department QI Officer).
  2. We have QI Council, comprising of QI Facilitators, QI Coordinator, QI Officers, and Department Key personnel.
  3. Infection Control and Risk Management.
  4. Sentinel Event and incident reporting.
  5. Patient complaint and patient satisfaction survey.
  6. Employee satisfaction survey.
  7. Orientation Program, departmental in service training and continuous education (CME & CNE Lectures).

Pharmacist interested in improving the health outcome for every single case he meets.

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