“Degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with professional knowledge.” – Institute of Medicine (IOM)
There are three aspects of Healthcare Quality
According to Avedis Donabedian, structure, process, and outcome are merely kinds of information we use to draw inferences about the quality of care.
The arrangement of parts of care system or elements that facilitate care.
Refer to the procedures, methods, means or sequence of steps for providing or delivering care, producing outcomes.
Refers to the results of care, adverse or beneficial