Tag: Quality

Quality Point of View on Nursing Care of Patients on Thrombolytic Therapy


known as Thrombolysis, is a treatment to dissolve dangerous clots in blood vessels, improve blood flow, and prevent damage to tissues and organs. Thrombolysis may involve the injection of clot-busting drugs through an intravenous (IV) line or through a long catheter that delivers drugs directly to the site of the blockage. Thrombolysis is often used as an emergency treatment to dissolve blood clots that form in arteries feeding the heart and brain.

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What is nursing care of patient with transcutaneous pacing?

Transcutaneous pacing is initiated as a temporary short-term measure when there has been a failure of the normal conduction of the heart to produce an electrical impulse resulting in a hemodynamic compromise in the

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What is Electronic occurrence variance report (e-ovr)?

Electronic Occurrence Variance Report (E-OVR) – an electronic report generated from the Hospital Portal System manifesting the documented account of an incident including the details of the investigation and corrective actions taken.

Incident — is an occurrence or any reportable event not consistent with the routine norms and operation of the hospital/ healthcare unit or routine care of that has a potential for or results in injury to an individual and/ or damage/ loss of property.

Classification of Incidents:

  1. Near Miss — any process variation that did not affect the outcome but for which a recurrence carries a significant chance of a serious adverse outcome. Also referred to as “Close call”- it is an event or situation that could have resulted in an accident, injury or illness, but did not, either by chance or through timely intervention.
  2. Adverse Event — unanticipated, undesirable or potentially dangerous occurrence in a healthcare organization. Examples of such are falls, injuries, pressure ulcers and adverse drug reactions.
  3. Sentinel Event — is an unanticipated occurrence involving death or serious physical or psychological injury. Serious physical injury specifically includes loss of limb or functions, such events are called Sentinel because they signal the need for immediate investigations and response.
  4. Other Incidents — are incidents that can happen within the day to day operation of the hospital and do not meet the definition of the above-mentioned classifications and conclude not to have resulted in unwanted consequences or does not result to patient harm



Why would you need E-OVR?

  • To ensure that there is immediate management of an incident when required and that every incident is appropriately prioritized, investigated and managed.
  • To provide a simple, accessible, and confidential system for reporting issues relevant to a culture of safety in the hospital that may involve patients, visitors, employees, and hospital properties
  • To minimize risk and prevent future incidents through the development of appropriate action plans, recommendations, and review to identify opportunities to improve the quality of care.
  • To meet statutory and/or regulatory requirements through informing staff of their responsibilities in relation to essential notification reporting and ensuring the correct authority is notified in an accurate and timely manner by the organization.
  • To facilitate identification of issues/ incidents that may lead healthcare providers to engage in unsafe behaviors.
  • To provide education and feedback to clinicians and staff to prevent and reduce future incidents.



What should be done?


  • The hospital values the importance of safety of patient, employees, visitors and all those who have access to our services and facilities. In order to do this staff must report all incidents, both actual and ‘near misses’ so that real opportunities for improvement and risk reduction are taken. To enable this to occur, staff must make themselves fully aware of this policy and the arrangements in place for the management, reporting, and investigation of incidents.
  • All hospital staff must ensure that incident reports are made promptly and accurately.
  • The incident reporting will not result in a disciplinary proceeding, except in the most exceptional circumstances, for example where there has been a breach of law, gross negligence or professional misconduct.
  • Patient/ Family complaints are not to be entered in the E-OVR.


  • All completed investigation and planned actions are deemed CONFIDENTIAL.
  • Printing of the E-OVR is not allowed unless the risk management or quality management and the CEO approve the hard copy reproduction for amicable reasons.
  • The Risk Management under Quality Management Department is responsible for the control of E-OVR module, likewise for data aggregation and trending of all incident reports. Result of the aggregated monitoring and information is used for improvement.
  • As part of the general mandatory orientation program, all new hire/transfer staff are educated by the RM Department about the incident reporting process of the hospital.
  • As part of the department orientation program, all new hires/transfer receives in-service of E-OVR from the HOD / Designee Unit Supervisor or Departmental Q.l. Officers.

Who is the Most Responsible Physician (MRP)?

Most Responsible Physician (MRP): Most Responsible Physician is the Admitting Physician who is responsible for the overall care rendered to the patient and accountable for the outcome of care provided to the patient except in closed ICU system where the MRP will be the lntensivist/ ICU physician with admission privilege.

When a patient moves from one phase of care to another (for example medical to surgical) the individual responsible for the patient care (MRP) may change and this should be documented clearly in the patient medical record along with summery of patient care information which includes reason for admission, significant findings, diagnosis, procedures performed, medications administered and other treatments provided and patient’s condition at the time of transfer.

Informed Consent

Informed Consent — agreement or permission accompanied by full information on the nature, risks, and alternatives of a medical procedure or treatment.

Comgetent Individual – A person who is mentally capable of understanding the nature of the procedure and associated risks who has reached the age of consent.

Sterilization – permanent method of contraception.

M.T.P. – Medical Termination of Pregnancy

  1. Informed consent is obtained before surgery, anesthesia, procedural sedation, use of blood and blood products and other high risk treatments and procedures.
  2. Consent must be taken by explaining to the patient/ family the following:
    1. Nature of the treatment or procedure
    2. Expected benefits, complications and risks
    3. Alternative courses of action
    4. Consequences of not undergoing the treatment or procedure
  3. Any procedure or treatment that, in the judgment represents a potential medico-legal risk should complete an informed consent.
  4. Exclusion: The following circumstances, only in the ER, do not require informed consent for procedural moderate sedation/ analgesia or procedure (but not limited to):
    1. Majorjoint dislocations or fracture dislocations.
    2. Displaced extremity fractures with severe angulations.
    3. Any fracture with evidence of distal vascular compromise.
    4. Major burns requiring immediate management and debridement 2″°’ degree and above
    5. Cardioversion for unstable dysrhthmias resulting in end-organ compromise.
    6. Emergency insertion of:
      1. Central venous catheters
      2. Chest decompression needles or drainage devices
  • Pericardiocentesis needle drainage
  1. Diagnostic peritoneal lavage catheters in the setting of trauma
  2. Any necessary invasive procedure that is urgently required in a patient whose judgment seriously impaired by substances and where treatment delay could potentially result in significant patient harm.
  1. All consent forms must be written in English and Arabic if patient’s first language is Arabic.
  2. Any competent individuals may sign his/ her own consent form.
  3. An adult female (i.e., has reached the legal age of 18 years) is legally responsible for herself and may consent to treatment (subject to local custom).
  4. Minors (patient who are under the age of 18 years) or a person not physically or mentally fit to give consent will be exercised through their parents or other representative.
  5. Minors who are not accompanied by their parent(s), spouse, closest adult male relative or other appropriate legal guardian:
    1. Shall not be treated if they presented with non-emergent conditions to the clinic or ER and inform Social Worker and the patient’s closest male relative or sponsor.
    2. Shall receive treatment without delay in ER for life or limb-threatening through emergent conditions while efforts are made to contact the patient’s closest male relative or sponsor.
  6. Nursing Service Dept. personnel sign as a witness on consent forms, acknowledging they have witnessed the signing, not the explanation of the procedure (informed consent).
  7. A second witness of consent can either be relative, friend, and attending doctor or sponsor if attending with the patient.
  8. Duration of (all) informed consent forms:
    1. From the date a consent form is signed by the patient/ patient’s representative, it is “valid”:
      1. For single procedures — maximum of 15 days
      2. For repeating a single procedure — either for the number of procedures of the time period specified on the consent form (as part of the physician’s specific treatment regimen).
    2. Consent must be reobtained and redocumented:
      1. If more than 15 days lapse between the date the patient/ patient’s representative signs the consent form and when the procedure is performed (for a single procedure).
      2. If the condition of a patient admitted for a specific treatment or procedure subsequently changes significantly.
  • If a different procedure is required.
  1. For medical termination of pregnancy, patient and husband will sign two (2) forms: informed for medical termination of pregnancy, patient and husband will sign two (2) forms: informed consent and “Justification for MTP Counseling & Consent” form in English or Arabic.
  2. in case of emergency where surgery, anaesthesia, use of blood and blood products, and other high-risk treatments is needed and the patient is unable to give consent and no relative or guardian or sponsor is available, the following will be followed:
    1. The attending physician must secure the agreement of another qualified physician after consultation that it is imperative to perform the procedure without delay.
    2. The attending physician and consulted physician will record in the patient’s file after agreement that the surgery is absolutely necessary without delay and signed by both physicians.
  3. Any patient who refuses treatment or surgery, anaesthesia, use of blood and blood products, and other high-risk treatments deemed necessary by the treating clinician or who discharges him/herself from hospital will sign ”RELEASE FROM LIABILITY” form. As stated in “Refusal of admission, leaving against medical advice (LAMA) and/ or refusal to accept medical/ dental care” This form may be signed by inpatients, outpatients and Emergency Room patients.

Combined management and MRP

Combined management: Combined management is a comprehensive care, with the involvement of more than one specialty for the patients requiring complex care. Patient will be admitted under the Most Responsible Physician who will be able to provide the maximum care to the most significant presenting symptoms of the patient.

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Intravenous Thrombolytic Therapy

Ischemic chest pain of at least 15 minutes duration, and unrelieved with sublingual nitroglycerine (2 times).
ECG evidence of Acute Myocardial Infarction (1- 2 mm ST segment elevation in two contiguous leads or new onset of complete left bundle branch block.
Thrombolytic therapy should be given within 12 hours (preferably < 4 hours) of onset of chest pain that is consistent with myocardial infarction .In case of recurrence or persistence  of chest pain the period can be extended to 24 hours.

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Prevention Of Venous Thromboembolism (VTE)

Venous thromboembolism (VTE) is a disease includes deep venous thrombosis (DVT) and pulmonary embolism (PE) and is a significant potential health complication for hospitalised patients. Serious adverse outcomes may occur, including an increased risk of recurrent thrombosis, morbidity from post thrombotic syndrome or death.

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Hospital Care of Patients Valuables

To provide guidelines for staff to follow when patients are unable to be responsible for caring for
their own possessions temporarily or permanently. And to protect patients possessions from theft or loss.

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